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How abb7 Handles Your Personal Information

Your privacy matters to how we run this platform. This page explains what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use the lobby — and what rights you have over that data.

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abb7 How abb7 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or remove your personal data, our support team handles these requests directly. You can reach us through live chat in the lobby, by email, or through the in-app help section. We aim to respond to data requests within a reasonable timeframe and will confirm receipt when your request is logged.

Team online

Live Chat

Open the lobby and tap the chat icon to reach our support team. Available for account and privacy queries during active support hours.

Email Support

Send your data access or deletion request to our support email. Include your registered account details so we can locate your record quickly.

In-App Help

Go to your account settings and select Help to submit a privacy request directly from your registered session without leaving the platform.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply standard security practices across every part of the account journey — from the moment you register to each time you move funds through your mobile wallet. Here is how that works in practice.

Encrypted Connections

All data between your device and our servers travels over SSL. This covers your login, your bKash or Nagad payment details, and any personal information you submit during account setup.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account data while your account is open and for the legally required period after closure. Payment records tied to Rocket, Nagad, or bKash transactions are retained as required by applicable financial regulations.

Access and Correction

You have the right to request a copy of the personal data we hold on you, correct inaccurate details, or ask for deletion. Submit your request via live chat or email and our team will handle it directly.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled on abb7.

We collect your name, contact details, and identity verification information. When you deposit via bKash, Nagad, or Rocket, we also record the transaction reference needed to confirm your payment.

We share data only with payment processors like bKash, Nagad, and Rocket — and only the details those services need to complete your transaction. We do not sell your personal data.

We retain your account and payment records for the period required under applicable law after account closure. Once that period ends, your data is deleted from our active systems.

Contact our support team via live chat in the lobby or by email. Include your registered account details and we will process your data access request and confirm receipt.

Yes. Submit a deletion request through live chat or email support. We will verify your identity, process the request, and confirm once your data has been removed from our records.

Yes. All connections are SSL-encrypted and payment data shared with bKash, Nagad, or Rocket is limited to what those processors need. We do not store your full wallet credentials on our servers.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.